Denali Fairfield

Terms & Conditions

1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this website are protected by applicable copyright and trademark law.

2. Definitions

"We", "Our", or "Us" refers to WeCare Denali LLC, the owner of this website.
"You", "Your", or "Customer" refers to the person or entity accessing or using this website.
"Products" refers to the bulk landscape products offered for sale on this website.
"Website" refers to https://fairfield.denalicorp.com/catalog/delivery.

3. Orders and Payment

You can place orders through our website.
All orders are subject to availability of products.
We accept payment by major credit cards.
Payment is due at the time of order placement.
We may decline to accept or cancel an order at any time for any reason.

4. Shipping and Delivery

We ship orders to locations within the United States.
Delivery costs are calculated based on the volume and destination of the order.
We will provide you with an email order confirmation including delivery details.
We are not responsible for delays in delivery caused by factors beyond our control, such as inclement weather or trucking/vehicle issues.
You will be responsible for any applicable taxes.
You need not be present for delivery. Selected time slot is approximate. You will receive a text message when material is being loaded up. Same-day changes to orders may not be possible, and same-day delivery cancellations are subject to a cancellation/restocking fee.

5. Returns and Refunds

Due to the nature of bulk landscape materials, we are not able to accommodate returns, exchanges or refunds.
Partial or full refunds will be issued to the original payment method.

6. Customer Information

We collect customer information, such as phone number, address, and email address, for order processing and delivery communication purposes.
We will not share your customer information with third parties without your consent.
You may request to access, update, or delete your customer information at any time by contacting us.

7. Privacy Policy

Our Privacy Policy explains how we collect, use, and disclose your personal information.

8. SMS Delivery Notifications Program

User Opt-In: By providing your mobile phone number and opting in at checkout or through our website forms, you agree to receive delivery updates and order confirmations from WeCare Denali LLC Consent is not a condition of purchase.
Message Frequency: Message frequency varies based on your interaction with our delivery services. You will receive approximately 1-2 messages per order/delivery.
Rates: Message and data rates may apply. Check with your mobile carrier for details.
How to Opt-Out: To stop receiving text messages from WeCare Denali LLC, reply STOP to any mobile message sent from us. You will receive a single confirmation text and no further messages will be sent unless you re-subscribe.
Support: For help, reply HELP to any message or email WeCareProducts@Denaliwater.com.
Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
If you have any questions regarding privacy, please read our Privacy Policy.
This campaign sends automated delivery status updates and arrival notifications to customers who have ordered landscape materials & delivery service from our company website- specifically, when their purchased material is being loaded into a truck prior to delivery. Customer may also receive a one-time delivery confirmation and “Thank You” once their delivery is complete.
Examples of Delivery Notifications customers can expect:
- Sample 1: “Hello from Denali Fairfield! We are loading up your order of [Volume - Product] and will be headed your way shortly! Reply STOP to opt out.”
- Sample 2: “Thank you from Denali Fairfield! Your order of [Volume - Product] has been delivered. Reply HELP for support or STOP to unsubscribe.”
- Sample 3: "Thank you from Denali Fairfield! Your order of [Volume - Product] has been delivered. If you have a spare moment, would you consider leaving us a good review? {Google Review Link} Thanks again from our whole crew! Reply STOP to opt out."
You can cancel the SMS service at any time by texting "STOP" in reply.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by emailing WeCareProducts@Denaliwater.com or calling (203) 259-6852.

9. Disclaimer of Warranties

We make no warranties, expressed or implied, regarding the products or services offered on this website.
We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

We are not liable for any damages, including direct, indirect, incidental, consequential, or special damages, arising out of the use of or inability to use this website or the products offered on this website.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Connecticut without regard to its conflict of laws principles.

12. Entire Agreement

These Terms of Service constitute the entire agreement between you and us with respect to the use of this website and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

13. Changes to Terms

We may modify these Terms of Service at any time without notice. Your continued use of this website following the posting of changes to these Terms of Service will be deemed your acceptance of such changes.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at WeCareProducts@Denaliwater.com or 203) 259-6852.